Care services, supporting hundreds of families and clients across Devon, Cornwall, Dorset and Somerset and Avon are co-ordinated by the team at Interserve’s Torquay office.
Georgina Fisher (pictured left) is the Registered Branch Manager and Sarah Hughes is the Branch Nurse. Sarah has worked there for six years and Georgina joined in 2017.
Branch Nurse Sarah explains more about her role. “I am the clinical lead at the branch, this means that I help teams to plan care packages, I meet the clients and their families and assess their needs. I set out what kind of treatment we need to provide and ensure that our staff have the right experience and training.”
“I came into nursing as a natural calling, I enjoy being an autonomous practitioner. At Interserve Healthcare we employ care staff with a passion for care and a commitment to providing a high-quality service to clients and their families. It’s a highlight of my role to go and see staff carrying out their duties confidently in client homes. Many of them have an exceptional bond with clients and families.”
Branch manager Georgina takes an operational lead in managing packages of care, taking on new clients, overseeing staff recruitment and registering the branch with the CQC. She said:
“I’ve been in the healthcare sector since 1993, and I came into this industry is to make a difference to people’s lives. I am proud to be working for Interserve Healthcare, as a national care provider they have an excellent approach to training and governance.
“All our client care staff can choose the number of hours they want to work, where they work and what kind of role they take on. From us, they get progression within the care sector and intensive training. Unlike some other care services, we concentrate on complex care, which is both challenging and motivating. No day is ever the same. For some staff, they especially enjoy the complex procedures that make up part of their routines.”
“Anyone working in the care sector who would like to move to the next level, and gain new skills is very welcome to talk to us about the opportunity for training and experience in techniques such as a peg feeding and tracheostomy care.”
One of the new care packages which the branch is currently recruiting for is for a young client who needs 24-hour, seven days a week care in the Somerset area. Full theoretical and practical training will be given and applicants must have at least six months practical experience in care.
If you are interested in finding out more about local opportunities with IHC in the South West visit http://www.interservehealthcare.com/branches/nursing-agency-torquay. Or call into the branch and ask to speak to Georgina or Sarah on 01803 321243.