Location: Thames Valley
Salary: £19,000.00 - £25,000.00 per annum
Post Date: 17/05/2017
Salary: £10.50 - £15.00 per hour
Post Date: 09/05/2017
Salary: £9.50 - £10.50 per hour
Post Date: 02/05/2017
Tel: 01628 244 364
We are a very friendly, caring and professional team specialising in care at home, and we are passionate about what we do. Interserve Healthcare strives for high-quality care at all times and gives our already experienced staff great training to guarantee the best care is always given.
It is important that we work closely with our clients, we offer meet and greets before care starts to ensure that their care is tailor made and person centered. We also maintain regular contact to make sure you are happy with your care, and should your needs change, whether you are improving or you need more care, we can arrange to see you and make any necessary improvements.
So please come and visit us, we welcome you anytime for a coffee and a chat, or feel free to call us.
If you are looking for care for yourself or a family member please do not hesitate to contact us, or if you are an experienced healthcare assistant or looking for a career change please contact us by calling: 01628 244 364 or email firstname.lastname@example.org
We have clients and carer’s throughout Thames Valley, Berkshire, London, Hampshire, Surrey and Buckinghamshire.
General office hours are Monday - Friday 9:00am until 5:00pm
Interserve Healthcare operates a 24 hour service so times can be arranged outside of these hours upon request. An out of hours call service is also available, meaning there is always someone on the end of the phone!
We hold free training sessions for our qualified and unqualified staff and we also offer free NVQ training. We provide mandatory training in the following areas:
We also offer bespoke training such as:
Call the branch now on 01628 244 364 to find out how you can take advantage of these opportunities to broaden your skills.
We focus on providing care from 4 hour shifts right the way through to Live in Care.
Before commencing any package of care we complete a full assessment of client needs, environment & full risk assessments ensuring we can deliver the highest standard of care. Our assessments are always conducted by a Nurse and care plans and carer competencies are put in place before we start any care with clients ensuring total professionalism and underlining the importance of person centred care.
At Interserve Healthcare Thames Valley we do everything we can to ensure that our services are to the highest standards.
We require our Nurses and Health Care Assistants to have the relevant training and experience for the services they will be asked to provide. These services include:
We also offer meet and greets as standard to ensure you are happy with the person or persons who will be working with you or your loved ones.
Interserve Healthcare provides care 24 hours a day, 365 days a year. If you would like to discuss what we can do for you or your loved one.
Please call: 01628 244 364
Andy has 20 years management experience within Operations, Training Development, Recruitment Sales and Retail. He is very people focused with support & development at the centre of his beliefs is absolutely committed to establishing a strong relationship between the branch team, clients and carers. He joined Interserve Healthcare in 2015 and enjoy the challenges and reward through providing high quality care and support to our clients and developing skilled and professional carers.
As clinical lead nurse in branch, Lisa works Monday - Thursday and supports all packages providing us with a clinical insight. She has a wealth of experience as a dual qualified Nurse within the NHS with adults and children, and has also worked with agencies. So she has a great all round understanding and Knowledge. Client visits, care plan reviews, delegations, training, compliance are just a few of Lisa’s responsibilities as well as ensuring we are all up to date clinically.
For many families, there will come a time when additional assistance may be required for yourself or the care of a family member. This is when most people or families will seek out alternatives to a long-term hospital stay, nursing home or respite care.
Here at the Thames Valley branch we offer the highest standards of care provided by a team of friendly, experienced staff. We are able to provide a care team with a wide variety of qualifications and experience, ranging from high dependency nursing to support and companionship.
Each service user and family, are assigned an experienced branch consultant who will guide you through how our service works.
Firstly your branch consultant will arrange an initial assessment to meet with yourself and your family. This meeting is an opportunity for us to have a detailed discussion allowing us to really understand your care needs. We will answer your questions regarding the types of support we can supply and how we ensure that our staff are suitably qualified, trained and equipped to carry out the services required of them.
Following the meeting we will select a number of suitably trained carers or nurses which meet your individual care needs, providing you with a detailed profile of their experience and qualifications. We will then arrange for you to meet with the selected team to ensure the best personal fit.
We will write a bespoke, comprehensive care plan detailing all of your needs and circumstances. You will be included within the whole process and have the opportunity to review and finalise the care plan prior to our service commencing.
We understand that this service is personal to you and we want to ensure at all times that your care requirements and desired outcomes are being met. We therefore carry out regular supervision checks on our care and nursing team, maintain regular communication with you, the client, and undertake regular reviews of our support package to ensure that your care plan and support staff continue to meet your needs.
We have a formal, thorough and transparent complaints procedure which we utilise in the event of any dissatisfaction or issues raised. Essentially, our overarching aim is to ensure that you, the client, feels happy, valued and supported by the care programme, and by our staff who administer it.
Eleanor, our Clinical Quality Manager explains how our fantastic nursing and care teams make a difference to the lives of others...